CrowdStrike effectively bricked windows, Mac and Linux today.

Windows machines won’t boot, and Mac and Linux work is abandoned because all their users are on twitter making memes.

Incredible work.

  • danc4498@lemmy.world
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    5 months ago

    Is there a good eli5 on what crowdstrike is, why it is so massively used, why it seems to be so heavily associated with Microsoft and what the hell happened?

    • Baggie@lemmy.zip
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      5 months ago

      Gonna try my best here:

      Crowdstrike is an anti-virus program that everyone in the corporate world uses for their windows machines. They released a update that made the program fail badly enough that windows crashes. When it crashes like this, it tries to restart in case it fixes the issue, but here it doesn’t, and computers get stuck in a loop of restarting.

      Because anti-virus programs are there to prevent bad things from happening, you can’t just automatically disable the program when it crashes. This means a lot of computers cannot start properly, which means you also cannot tell the computers to fix the problem remotely like you usually would.

      The end result is a bunch of low level techs are spending their weekends manually going to each computer individually, and swapping out the bad update file so the computer can boot. It’s a massive failure on crowdstrikes part, and a good reason you shouldn’t outsource all your IT like people have been doing.

      • themeatbridge@lemmy.world
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        5 months ago

        It’s also a strong indicator that companies are not doing enough to protect their own infrastructure. Production servers shouldn’t have third party software that auto-updates without going through a test environment. It’s one thing to push emergency updates if there is a timely concern or vulnerability, but routine maintenance should go through testing before being promoted to prod.

        • PainInTheAES@lemmy.world
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          5 months ago

          It’s because this got pushed as a virus definition update and not a client update bypassing even customer staging rules that should prevent issues like this. Makes it a little more understandable because you’d want to be protected against current threats. But, yeah should still hit testing first if possible.

          • suction@lemmy.world
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            5 months ago

            If a company disguises a software update as a virus definition update, that be a huge scandal and no serious company should ever work with them again…are you sure that’s what happened?

        • Baggie@lemmy.zip
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          5 months ago

          100% agree. I haven’t been on the backend of managing crowdstrike so I don’t know if this is a option, but running a wsuz server and manually weeding out bad updates was such an improvement over rawdogging windows updates.

    • Captain Aggravated@sh.itjust.works
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      5 months ago

      Crowdstrike is a cybersecurity company that makes security software for Windows. It apparently operates at the kernel-level, so it’s running in the critical path of the OS. So if their software crashes, it takes Windows down with it.

      This is very popular software. Many large entities including fortune 500 companies, transport authorities, hospitals etc. use this software.

      They pushed a bad update which caused their software to crash, which took Windows down with it on an extremely large number of machines worldwide.

      Hilariously bad.

      • ipkpjersi@lemmy.ml
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        5 months ago

        Honestly it is kind of hilarious, with how many people I have had make fun of me for using Linux, and now here I am laughing from my Linux desktop lol

      • danc4498@lemmy.world
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        5 months ago

        So, do all windows machines use this, or do you have to add this software?

                • rottingleaf@lemmy.world
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                  5 months ago

                  Third parties love their trojans just being treated as normal way of life.

                  “Anti-cheats” instead of not being imbeciles while designing protocols for multiplayer, “anti-viruses” which need to run kernel-level and download databases with executable code, video drivers which just can’t be packaged with Windows.

                  One thing I’ve realized is that large parts of social structure are dependent on cheating. We all want to cheat, so we all agree to a system where cheating is possible, but pretend it’s not happening until someone gets caught and then just behave as if nothing happened.

                  One necessary part of someone’s upbringing is honesty. There’s an amazingly deep moment in LOTR where Eomer says that Rohirrim don’t lie, so they are not easily deceived.

                  This is not a poetic device. This is how it works. Ponzi schemes usually target people who think they are smarter and more cunning and will gain something from them. And rigged security systems work because most of participants think they are the ones who may at some point abuse those systems, but most of them are the ones becoming eventually victims of such abuse.

                  • EuroNutellaMan@lemmy.world
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                    5 months ago

                    I think it’s much simpler: people don’t know what they’re doing, while CEOs want to make more money so don’t do appropriate (expensive) practices.

                • Dashi@lemmy.world
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                  5 months ago

                  If there is any software you want running at kernel though it is your AV. Not saying Spotify has a reason for running at kernel though… But running AV at kernel in theory is a better way to protect the machine and you.

        • hondacivic@lem.sabross.xyz
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          5 months ago

          It seems to be an enterprise product, meaning normal users might not have been affected. I wouldn’t personnaly be able to confirm since I usually have 1-2 month uptime on my windows machine.

          • Gestrid@lemmy.ca
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            5 months ago

            Their computers may not be affected, but their everyday lives might be. Some of the affected services include 911, stoplights, banks, hospitals, and a whole other smorgasbord of stuff.

      • Abnorc@lemm.ee
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        5 months ago

        I was puzzled since my work continued on as usual. I guess my company doesn’t use it.

      • smb@lemmy.ml
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        5 months ago

        This is very popular software.

        if that’s a “good” argument for you, then i’ve already heared that, and it nearly never really fits. here is another one for you that is an argument as generic as yours: “maybe try eating poo, trillions of flies cannot be wrong, poo is VERY popular food, much more popular than any human food !!! (as in mass per day as well as in its number of consumers)”

        • Captain Aggravated@sh.itjust.works
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          5 months ago

          I wasn’t making a case for adopting this software. Just pointing out that it is widely used, which is why it had such a wide effect.

          I think you’ll find most corporations would jump off a bridge if they saw their competitors jump.

          • smb@lemmy.ml
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            5 months ago

            so i misunderstood. sry then.

            and yes, every company running an alltime-ever-in-news-due-to-critical-exploitable-bugs-in-the-mailclient already IS in freefall after that said jump.