I’m on the AV side of things and am currently dealing with their cameras not working with the 3rd party extenders that HP recommended. And why do they need these extenders at all? Because they’re USB in 2025 and Poly refuses to make their own.
We have 20 different installs going on with the exact same setup and HP is just like “huh that’s weird!”
Bonus rant: before HP bought them, Poly had normal SKUs. Like you knew what the product was based on the SKU. You knew if it was hardware or a service line. Now, the Poly E70 (shit camera btw) for example has the SKU “67J25AA#ABA.” The E60 is "9W1A6AA#AC3.
I asked our rep directly what the fuck was going on with this garbage and he told me HP stuck all the products on a spreadsheet and basically assigned the SKUs randomly. There is no rhyme or reason.
I’m on the AV side of things and am currently dealing with their cameras not working with the 3rd party extenders that HP recommended. And why do they need these extenders at all? Because they’re USB in 2025 and Poly refuses to make their own.
We have 20 different installs going on with the exact same setup and HP is just like “huh that’s weird!”
Bonus rant: before HP bought them, Poly had normal SKUs. Like you knew what the product was based on the SKU. You knew if it was hardware or a service line. Now, the Poly E70 (shit camera btw) for example has the SKU “67J25AA#ABA.” The E60 is "9W1A6AA#AC3.
I asked our rep directly what the fuck was going on with this garbage and he told me HP stuck all the products on a spreadsheet and basically assigned the SKUs randomly. There is no rhyme or reason.