Every business’s biggest expense is labor. Skilled labor costs more. The people in charge like it when you save money.
I think it’s wrong. But only because the interests of the people who own the machines and businesses diverge from the worker’s interests. I’d like to see more worker cooperatives. If the workers own the machines, then it’s good when things are automated.
I also don’t believe anything will ever be truly automated, or that it’s a good idea to try.
All that to say we don’t have to resort to an explanation of “managers must hate engineers” to understand why they would want to eliminate positions.
How widespread was this? I grew up in the 80s/90s and pre GPS we just had a map in the car. I’ve never heard of such a hotline until seeing this post.